Global variables are crucial in improving customer interaction
management, extending beyond their typical use in algorithmic coding. However, misconfiguration in these algorithms can adversely affect customer
satisfaction, gradually erasing user trust. This shift in trust can disrupt
system dynamics and introduce complexities throughout the platform. System
designers must prioritize consistent functionality and transparency while
optimizing return on total asset (ROTA) ratios to maintain efficient operation
and user confidence.
Observation:
Implementing systematic control can facilitate the analysis of
transparency issues and help identify critical factors needed for developing
prognostic tests or conducting brainstorming sessions during maintenance. This
approach enables system designers to contribute more effectively to improving
customer retention and loyalty.
