This passage explores the "Hidden
Vision" concept and its impact on system performance, particularly within
organizational or technological platforms. "Hidden Vision" refers to
unclear, vague, or abstract views and designs within a system that stakeholders
do not readily see or understand. These obscured perceptions can lead to
several issues:
1. System Strategies and Vision:
Effective system strategies are typically based on a clear and articulated
vision of system performance. This vision informs decision-making and helps
guide the system toward achieving its objectives.
2. Impact of Hidden Vision: When
the vision or design of a system is hidden or unclear, it can cause turbulence
within the system. This turbulence might manifest as inefficiencies, errors, or
unexpected outcomes, which disrupt normal system activities and hinder
performance.
3. Short-Term Gains vs. Long-Term
Sustainability: While hidden perceptions or unclear designs might lead
to short-term profits, they can undermine the system's ability to adapt to
changes in both internal and external environments. Without a clear and
sustainable vision, the system may struggle to respond to evolving demands,
leading to long-term challenges.
4. Emergence of Invisible Entities:
Over time, the lack of a clear vision can cause invisible or unforeseen issues within
the system. These might include inefficiencies, hidden costs, or
vulnerabilities that only become apparent when the system is stressed.
5. Environmental Crisis and Credibility:
A clear system vision can severely damage customer credibility in an
environmental crisis. Both internal (e.g., employees, management) and external
customers (e.g., clients, partners) may find it difficult to trust the system
if it cannot provide clear and appropriate responses to crises or changing
conditions.
In summary, the passage warns that "Hidden
Vision" or a lack of clarity in system design and strategy can lead to
short-term gains but poses significant risks in the long run, particularly regarding
system adaptability and customer trust.
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